Terms of service

TERMS & CONDITIONS

1. Scope

These Terms & Conditions apply to all orders placed through our online store.

By placing an order, you agree to these Terms & Conditions.


2. Products

All products are made to order. Slight variations in colors, print placement, and sizing may occur due to the production process and monitor settings.

Product images are for illustrative purposes only.


3. Prices & Payment

All prices are listed in € and include applicable taxes unless stated otherwise.

Payment is due immediately upon purchase.

We accept payment methods provided at checkout.


4. Shipping

Orders are processed after payment confirmation.

Estimated delivery times are provided for informational purposes only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or force majeure events.


5. Right of Withdrawal

Consumers located in the European Union generally have the right to withdraw from their purchase within 14 days.

Details regarding withdrawal rights are provided in our Refund & Return Policy.


6. Personalized Products

Products customized or personalized according to customer specifications are excluded from the right of withdrawal where permitted by applicable law.


7. Damaged or Incorrect Items

Customers must contact us within 7 days of delivery if an item arrives damaged, defective, or incorrect.

Clear photos and the order number must be provided.


8. Limitation of Liability

We are liable only for damages caused intentionally or through gross negligence, except where mandatory consumer protection laws apply.


9. Governing Law

These Terms shall be governed by the laws of France, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Mandatory consumer protection laws of the customer’s country of residence remain unaffected.